New ATMs should have talking machines from July- RBI
New ATMs should have talking machines from July- RBI, New feature in Indian ATM's, RBI notice to indian banks, Banks provide audible instructions and Braille keypads in ATM's, ATM's provide audible instructions and Braille keypads, speaking ATM's
The RBI's directive came on its prior advice to banks in 2009 to make bank branches and ATMs accessible to people with disabilities and make at least one-third of the new ATMs installed as talking ATMs with Braille keypads.
Additionally RBI says, "Banks should lay down a road map for converting all existing ATMs as talking ATMs with Braille keypads and the same may be reviewed from time to time,".
RBI also guided banks to make necessary arrangements to provide all existing ATMs/future ATMs with ramps so that wheel chair users/persons with disabilities can easily access them. Care may also be taken to make arrangements in such a way that the height of the ATMs do not create an impediment in their use by wheelchair users.
As with this guidelines banking for the disable user or for senior citizen will get easier. This will also create a happy relation between the bank and its customers.