<strong> INCIDENT RESOLVED — updated 14 August 2026</strong><strong> RESOLVED — 14 August 2026, 17:00 UTC.</strong> Namecheap has declared the incident closed. All hosting, EasyWP, DNS, Private Email and support services are back online after <strong> 30 hours 32 minutes</strong> . The cause was a major storm that knocked out cooling at the RadiusDC Phoenix data center. RadiusDC instructed Namecheap to power services down to protect hardware. Namecheap reports no data loss and says it will add redundancy across its US, European and Asian data centers. Full timeline and updates below. Websites, business email, and DNS for a large slice of Namecheap's customer base went dark on 13 August 2026 after the cooling system at the Phoenix data center hosting the company's core infrastructure failed. By Namecheap's own count, <strong> more than 5,000 servers</strong> were taken offline — not by the failure itself, but by a deliberate shutdown to stop hardware cooking in a data hall that had lost its chillers. The blast radius is wider than that of most o…
